Terms of service

Welcome to visit our website(hereinafter referred to as "the Website"), a professional platform dedicated to providing women's footwear products and related services. By accessing, browsing, registering, or placing an order on this Website, you (hereinafter referred to as "the User") agree to be bound by the following Terms of Service (hereinafter referred to as "the Terms"), our Privacy Policy, Shipping Policy, and Return & Refund Policy. Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, please refrain from using the Website and its related services.

1. Acceptance of Terms

1.1 By using any service provided by the Website, you confirm that you have read, understood, and fully agreed to all the terms and conditions of these Terms, as well as any supplementary rules, notices, or updates issued by the Website from time to time. The Website reserves the right to modify, update, or supplement these Terms at any time. Any changes will be posted on the Website, and the updated Terms will take effect immediately upon publication. Your continued use of the Website after the changes take effect constitutes your acceptance of the modified Terms.
1.2 You warrant that you are of legal age (at least 18 years old) or have obtained the consent of a legal guardian to use the Website and its services. If you are a minor, you must use the Website under the guidance and supervision of your legal guardian, and your legal guardian shall be responsible for all your actions on the Website.

2. User Registration and Account Management

2.1 To use some of the Website's services (such as placing orders, viewing order history, and receiving promotions), you need to register an account. During registration, you must provide true, accurate, and complete information (including but not limited to your name, email address, and contact information) and update the information in a timely manner if there are any changes. You shall be responsible for all consequences caused by false, inaccurate, or incomplete information.
2.2 You are solely responsible for maintaining the security and confidentiality of your account and password. You shall not disclose your account information to any third party, and shall promptly notify the Website and change your password if you find any unauthorized use of your account or other security risks. The Website shall not be liable for any losses caused by your failure to properly protect your account.
2.3 You agree that all activities conducted under your account (including but not limited to placing orders, making payments, and submitting complaints) shall be deemed as your own actions, and you shall bear all corresponding legal responsibilities.
2.4 The Website reserves the right to suspend or terminate your account if you violate these Terms, provide false information, or engage in illegal or improper activities. After the account is terminated, you will no longer be able to use any services provided by the Website, and the Website will not be liable for any losses caused thereby.

3. Product and Service Provisions

3.1 The Website provides women's footwear products (including but not limited to high heels, flats, sneakers, boots, etc.) and related services. The product information (including but not limited to product images, descriptions, sizes, colors, and prices) displayed on the Website is for reference only. The Website will try its best to ensure the accuracy of the information, but it does not guarantee that all product information is error-free, complete, or up-to-date. If there is any discrepancy between the actual product and the displayed information, the actual product shall prevail.
3.2 The Website reserves the right to adjust product prices, inventory, and service content at any time without prior notice. The price of the product shall be subject to the price displayed at the time of your order. If the product is out of stock after you place an order, the Website will notify you in a timely manner and handle the refund or order cancellation in accordance with the Return & Refund Policy.
3.3 You agree to purchase products on the Website in accordance with the specified procedures, and shall pay the corresponding fees (including product price, shipping fee, and other related fees) as required. The Website will arrange delivery in accordance with the Shipping Policy after receiving your full payment.

4. Payment Terms

4.1 You agree to use the payment methods provided by the Website (including but not limited to credit card, PayPal, and other third-party payment platforms) to pay for your orders. You shall ensure that your payment account is valid and has sufficient funds to complete the payment.
4.2 Once the payment is successfully completed, the order will be confirmed. If the payment fails due to reasons such as insufficient funds, expired account, or system failure, the order will not be confirmed, and the Website will not be liable for any losses caused thereby.
4.3 All payments made on the Website are final. Refunds will only be processed in accordance with the Return & Refund Policy if the product has quality issues, is incorrectly delivered, or meets other refund conditions.

5. Intellectual Property Rights

5.1 All intellectual property rights (including but not limited to copyrights, trademarks, patents, and trade secrets) of the Website and its content (including but not limited to text, images, logos, designs, product information, and software) are owned by the Website or its authorized parties. These intellectual property rights are protected by relevant laws and regulations.
5.2 Without the prior written permission of the Website or its authorized parties, you shall not copy, reproduce, distribute, modify, display, sell, or use any content of the Website for any commercial or non-commercial purpose. Any infringement of intellectual property rights will be held legally responsible.

6.User Obligations and Prohibited Behaviors

6.1 You shall abide by national laws, regulations, and these Terms when using the Website and its services, and shall not engage in any illegal, improper, or harmful activities.
6.2 Prohibited behaviors include but are not limited to:
  1. Using the Website to engage in fraud, phishing, or other illegal activities that harm the interests of the Website, other users, or third parties;
  2. Uploading, publishing, or transmitting any illegal, obscene, defamatory, threatening, or harmful content;
  3. Infringing on the intellectual property rights, privacy rights, or other legitimate rights and interests of the Website, other users, or third parties;
  4. Tampering with, attacking, or disrupting the Website's system, data, or services;
  5. Using the Website's services for any purpose not authorized by the Website;
  6. Other behaviors that violate laws, regulations, or these Terms.
6.3 If you engage in any prohibited behavior, the Website has the right to take measures such as warning, deleting content, suspending account, or terminating services, and may pursue your legal responsibility if necessary.

7. Limitation of Liability

7.1 The Website provides services on an "as is" and "as available" basis. The Website does not make any express or implied warranties regarding the services, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
7.2 The Website shall not be liable for any direct, indirect, incidental, special, or consequential losses caused by your use of the Website or its services, including but not limited to losses caused by system failures, network problems, product defects, or third-party actions, unless such losses are caused by the intentional or gross negligence of the Website.
7.3 The Website shall not be liable for any delays, errors, or omissions in the delivery of products caused by force majeure (including but not limited to natural disasters, wars, government policies, and logistics disruptions).

8. Privacy Protection

The Website attaches great importance to the protection of your personal information. We will collect, use, store, and protect your personal information in accordance with the Privacy Policy and relevant laws and regulations. By using the Website's services, you agree to our collection and use of your personal information in accordance with the Privacy Policy.

9. Termination of Services

9.1 You may terminate your use of the Website's services at any time by canceling your account. After cancellation, your account information and related data will be processed in accordance with the Privacy Policy.
9.2 The Website may terminate or suspend the provision of services to you at any time if: (1) you violate these Terms; (2) you provide false information; (3) there is a risk of account security; (4) the Website needs to suspend or terminate services due to business adjustments or other reasons. The Website will notify you of such termination or suspension in a timely manner (if possible).
9.3 After the termination of services, the relevant provisions of these Terms (including but not limited to intellectual property rights, liability limitation, and dispute resolution) that should continue to be effective shall remain in effect.

10. Dispute Resolution

10.1 GOVERNING LAW- These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the law of Spain. The Website shall comply with the laws of the country where the EU entity we sign the contract with is located.
10.2 If the negotiation fails, either party may submit the dispute to the people's court with jurisdiction over the place where the Website is operated for litigation.
10.2 If the negotiation fails, either party may submit the dispute to the people's court with jurisdiction over the place where the Website is operated for litigation.

11. Miscellaneous

11.1 These Terms constitute the entire agreement between you and the Website regarding the use of the Website's services, and supersede any prior oral or written agreements between the two parties.
11.2 If any provision of these Terms is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain valid and enforceable.
11.3 The Website's failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
11.4 If you have any questions about these Terms, please contact our customer service.

12. Contact Information

If you have any questions, complaints, or suggestions regarding these Terms or the Website's services, please contact us via:
Email:ShanmugavelCh751@gmail.com
Working Hours: Monday–Friday, 9:00 AM – 6:00 PM (GMT+1) 
Website Operator: Cherrycom Worldwide SL
VAT number: B01965813
Company address: Magallanes, 28 - 45870 Lillo (Toledo), Spain (this is not a returning address)